NeighborsPro for Business

Grow your business in your community.

Create a trusted NeighborsPro profile, connect with homeowners looking for your services, and receive relevant opportunities without paying for every lead.

Built for local service businesses

NeighborsPro gives approved businesses a clear, professional way to be discovered and respond to real service needs.

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Local visibility

Appear when homeowners search for services you provide in areas you serve.

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Relevant opportunities

Receive project requests matched to your services and service area.

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No per-lead charges

NeighborsPro’s planned membership model does not charge businesses for each individual lead.

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Simple responses

Respond Interested, Decline, or Request More Information directly through NeighborsPro.

How joining NeighborsPro works

Every business follows the same approval path before appearing publicly.

Create

Set up the owner account and basic business record.

Build

Add services, service areas, contact information, and profile details.

Verify

Submit the requested business, licensing, and insurance information.

Review

NeighborsPro completes automated checks followed by manual approval.

Connect

Once approved, appear in searches and respond to opportunities.

Business verification

NeighborsPro reviews available business information and manually approves profiles before they go live. Businesses must keep their information accurate and maintain applicable registrations, licenses, permits, and insurance.

What approval means

Approval means NeighborsPro reviewed specified information at that time. It is not a guarantee of future licensing, insurance, availability, workmanship, or conduct. Businesses remain responsible for ongoing compliance.

Two types of homeowner requests

The information shared depends on how the homeowner starts the request.

Direct request

A homeowner selects your business specifically. Relevant project and contact information is provided so you can respond directly.

Matched request

You receive project details first. If you respond Interested and the homeowner chooses your business, NeighborsPro connects both parties and releases the appropriate contact information.

Your business portal

Manage your NeighborsPro presence and estimate activity from one place.

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Profile

Maintain your business information, logo, services, and service areas.

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Opportunities

Review new requests and respond based on availability and fit.

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Status and history

Track request status, customer connections, and activity history.

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Settings

Manage account details and available notification preferences.

Run your business with NeighborsPro CRM

NeighborsPro CRM is an optional workspace for approved service businesses. Your Marketplace profile and estimate opportunities remain in your Business Portal; CRM gives you a separate place to organize your day-to-day work.

Keep the work organized

Use the dashboard to see your work at a glance, then manage customer records, jobs, schedules, team members, and reports in your private business workspace.

Dashboard and job records
Customer details and work history
Schedules and team information
Business reports

How to add CRM for free

Create your NeighborsPro business account and wait for business approval.
Sign in to your Business Portal with your business account.
Select Add CRM in the portal. CRM access is free to add now; no payment is required.
The button changes to Open CRM. Select it whenever you need your workspace. You do not sign in a second time.

Your account and data: Business owners and authorized administrators can add CRM. Approved owners, administrators, and managers can open it for their own business. A business without CRM access can continue using the Marketplace and Business Portal. CRM and the Marketplace are separate workspaces, so do not assume a record entered in one automatically appears in the other.

Simple monthly membership

No charge for every lead

NeighborsPro plans to use a monthly membership instead of per-lead fees. Current pricing and any available pilot offer will be shown during registration before you agree to anything. Joining does not guarantee a particular number of requests, customers, jobs, or revenue.

What NeighborsPro expects

Businesses help build trust by following clear marketplace standards.

Keep it accurate

Maintain current profile, service-area, license, and insurance information.
Provide honest estimates and disclose material changes.
Only offer services you are qualified and legally permitted to perform.

Keep it professional

Communicate respectfully and protect homeowner information.
Use customer information only for the related request.
Avoid pressure tactics, unrelated marketing, spam, or selling request information.

Business FAQ

Common questions before creating an account.

Is NeighborsPro CRM included?

Approved businesses can add CRM for free from their Business Portal now. CRM is optional; it is not required to use the Marketplace or receive estimate opportunities.

Do I use a separate CRM login?

No. Sign in once to the Business Portal, choose Add CRM if you have not enabled it, then use Open CRM. Direct CRM visits return you to the portal.

How much does NeighborsPro cost?

Current pricing and any pilot offer are shown during registration before you agree. NeighborsPro’s planned model is a monthly membership rather than a charge for each lead.

Does NeighborsPro guarantee leads or jobs?

No. Search visibility and request volume depend on homeowner demand, service category, location, availability, and other marketplace conditions. Homeowners decide whom to contact and hire.

How does verification work?

NeighborsPro reviews available business information using automated checks and manual review. The business must provide accurate information and maintain any required licenses and insurance.

When will my profile appear?

The profile becomes public after the registration is complete and NeighborsPro approves the business. Incomplete, unverifiable, or noncompliant registrations may remain pending or be declined.

Can I change my services or service area?

Approved businesses can maintain profile information through the business portal. Material changes may require another review.

What happens when I decline a request?

The request is marked declined for your business. Declining a request you cannot serve is better than leaving the homeowner without a response.

How is homeowner information protected?

Businesses receive information according to the request type and must use it only to respond to that service request. Selling or using it for unrelated solicitation is prohibited.

Ready to introduce your business?

Create your account for review, or sign in if your business is already registered.

The rules for using NeighborsPro.

These terms explain NeighborsPro’s role, the responsibilities of homeowners and businesses, and the rules that help keep the marketplace useful and trustworthy.

Effective and last updated: September 21, 2026

NeighborsPro is a marketplace

We help homeowners and independent businesses find and communicate with one another. NeighborsPro does not perform or supervise the work.

You choose whom to hire

Homeowners remain responsible for reviewing estimates, credentials, insurance, contracts, and the business selected.

Use the service honestly

Users must provide accurate information, respect others, protect private information, and follow applicable law.

1. Acceptance and eligibility

These Terms of Use are an agreement between you and EM Home Services LLC, operating under the NeighborsPro name. By accessing or using the marketplace, business portal, consumer center, request features, or related services, you agree to these Terms and the Privacy Policy.

You must be at least 18 years old and legally able to enter an agreement. Anyone creating or managing a business profile represents that they are authorized to act for that business.

2. NeighborsPro’s role

NeighborsPro provides technology that helps homeowners find and communicate with independent service businesses. NeighborsPro is not the contractor performing the project, does not employ participating businesses, does not supervise their work, and is not a party to the service agreement between a homeowner and a business.

NeighborsPro does not set the final project price or guarantee that a request will receive a response, that a business will be available, or that either party will enter or complete an agreement.

Important: Homeowners and businesses are responsible for agreeing on scope, price, scheduling, permits, materials, warranties, payment terms, cancellation terms, and all other project details.

3. Homeowner responsibilities

Homeowners agree to:

Provide accurate contact, location, and project information.
Submit legitimate service requests and communicate respectfully.
Review estimates, qualifications, licenses, permits, insurance, references, and written contracts before authorizing work.
Make their own hiring decisions and pay businesses according to agreements made directly with them.
Avoid submitting passwords, payment-card data, medical information, government identification numbers, or other unnecessary sensitive information.

4. Business responsibilities

Businesses agree to:

Provide accurate registration, ownership, contact, service-area, licensing, insurance, and profile information and keep it current.
Maintain all licenses, permits, registrations, insurance, and qualifications required for the services and locations offered.
Respond honestly, provide clear estimates, disclose material changes, and perform only work they are qualified and legally permitted to perform.
Use homeowner information only for the relevant service request and protect it from unauthorized use or disclosure.
Follow applicable consumer-protection, advertising, tax, contracting, privacy, nondiscrimination, and other laws.
Not send unrelated marketing, sell request information, pressure users, harass users, or misrepresent affiliation with NeighborsPro.

5. Business verification

NeighborsPro may review public records and information supplied by a business and may manually approve, reject, suspend, or remove a profile. A verification or approval badge means only that specified information was reviewed at a particular time. It is not a warranty or guarantee of current licensing, insurance, safety, financial condition, workmanship, availability, or future conduct.

6. Requests, estimates, and connections

Direct requests

When a homeowner sends a direct request, relevant request and contact information may be delivered to the selected business so it can respond.

Matched requests

NeighborsPro may share project information with a limited number of matching businesses. Homeowner contact information remains limited until the homeowner chooses to connect, as explained during the request process.

An estimate request starts a conversation and is not automatically a binding contract. A binding service agreement exists only when the homeowner and business separately agree to its terms.

7. Projects, payments, and disagreements

The homeowner and business are solely responsible for their service agreement and project. NeighborsPro is not responsible for workmanship, materials, scheduling, access to property, permits, code compliance, warranties, injuries, property damage, payment, refunds, cancellations, or disputes between users.

Unless NeighborsPro expressly introduces a payment service with additional terms, payments are handled directly between homeowners and businesses. Users should put important project terms in writing and keep appropriate records.

8. Business subscriptions

When paid business subscriptions are introduced, the signup screen or additional subscription terms will state the price, billing frequency, renewal rules, cancellation method, refund policy, taxes, failed-payment handling, and the effect of cancellation. A business will not be charged until it is shown the applicable terms and affirmatively agrees to them.

9. Reviews, ratings, and content

Reviews must reflect genuine experiences. Fake, purchased, retaliatory, misleading, or manipulated reviews are prohibited. NeighborsPro may investigate, moderate, decline to publish, or remove content that violates these Terms while preserving honest feedback, including honest negative feedback.

You retain ownership of content you submit, but grant NeighborsPro a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, and use that content as reasonably necessary to operate and promote NeighborsPro. You represent that you have the right to submit the content and that it does not violate another person’s rights.

10. Communications

NeighborsPro may send transactional communications concerning requests, accounts, verification, security, support, and service activity. Marketing communications and any future text-messaging program will be subject to the consent and opt-out information presented when those features are offered.

11. Prohibited conduct

Fraud, impersonation, fake requests, false profiles, unlawful services, harassment, discrimination, or threats.
Scraping, copying, reselling, or commercially exploiting listings or user information without permission.
Introducing malware, probing security, bypassing access controls, interfering with operation, or using automated systems abusively.
Using homeowner information for unrelated solicitation or selling or transferring request information.
Uploading illegal, defamatory, infringing, deceptive, private, or harmful content.
Manipulating reviews, ratings, search results, business approval, or marketplace activity.

12. Safety and emergencies

NeighborsPro is not an emergency service. For immediate danger, suspected criminal activity, fire, gas leaks, medical emergencies, or other urgent safety concerns, contact 911 or the appropriate local authority.

13. Suspension and termination

NeighborsPro may restrict, suspend, or terminate access; decline or remove requests, profiles, or content; and preserve relevant records when reasonably necessary to address fraud, unsafe conduct, policy violations, legal risk, inactivity, nonpayment, or misuse. Users may stop using NeighborsPro at any time, subject to outstanding obligations between homeowners and businesses.

14. Service availability and disclaimers

NeighborsPro may change, interrupt, or discontinue features. To the fullest extent permitted by law, the service is provided “as is” and “as available.” NeighborsPro does not guarantee uninterrupted operation, specific business results, a minimum number of leads or estimates, the accuracy of user-provided information, or the outcome of any project.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.

15. Limitation of liability and indemnification

To the fullest extent permitted by law, NeighborsPro and EM Home Services LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost opportunities, or damages arising from agreements or interactions between users. Any monetary limitation required for the final public Terms should be reviewed and approved by legal counsel.

You agree to be responsible for claims, losses, or expenses arising from your content, services, conduct, violation of law, or breach of these Terms, to the extent permitted by law.

16. Disputes and governing law

Before filing a formal claim relating to NeighborsPro, contact us and provide a reasonable opportunity to resolve the concern informally. Unless applicable law requires otherwise, these Terms are governed by Florida law, without regard to conflict-of-law rules.

Any final arbitration provision, class-action waiver, venue requirement, or monetary liability cap will be added only after legal review. Disputes between homeowners and businesses remain disputes between those parties unless NeighborsPro is independently involved.

17. Changes and contact information

NeighborsPro may update these Terms as the service changes or legal requirements develop. The “last updated” date identifies the latest revision. Continued use after revised Terms become effective constitutes acceptance where permitted by law.

Questions may be submitted through Contact Us or by email to neighborprodev@gmail.com.

Questions about these terms?

Contact NeighborsPro before using the service if there is anything in these Terms you do not understand.

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Find trusted local help without the guesswork.

Tell us what you need.We’ll help you find the right pro.

How NeighborsPro Works

Your NeighborsPro

What can we help you get done?

Highly rated local businesses.

Find trusted professionals near you

Saved professionals

A better way to find local help.

From “I need help” to local options in three simple steps.

Tell Us What You Need

Connect with Local Businesses

Compare & Choose

Businesses must be reviewed and approved before they appear on NeighborsPro.

Your request is simple, private, and focused on the project.

Good to know before you request help.

Tell us what you need. We’ll help you start local.

Want your business on NeighborsPro?

Sign in to your business dashboard.

Business Sign In

More local jobs. Less chasing leads.

Start free while NeighborsPro launches.

What is included

Marketplace brings requests in. Your tools help you manage them.

Get discovered

Manage requests

Run your jobs

Only approved businesses appear to homeowners.

Signup takes about two minutes.

Cost, requests, and CRM

Put your business in front of local homeowners.

Let’s get your local business started.

Only the basics for now

Step 1 — Create Your Owner Account

Who should complete this?

Step 2 — Tell Us About Your Business

Only the basics are needed now

Step 3 — Confirm & Submit

No charge during the NeighborsPro launch period.

Review before sending

Thank You — Registration Received

Your verification status

What happens next

Tester Feedback

Dashboard

Estimate Requests

Estimate Requests

Estimate Builder

Customer & project

Price the work

Optional boilerplate

Deposit, terms & notes

Add your own reusable boilerplate

Review before sending

Activity Trail

Reports

Business & Jobs

Money

Team

Build a custom report

Business Profile

Your Business

Set Up Your Business

Start Here

Business Info & Setup

Branding OPTIONAL

1. Company & Contact Information REQUIRED

2. Services Offered REQUIRED

Work Schedule OPTIONAL

3. Business Defaults REQUIRED

Customer Terms REQUIRED FOR SETUP

Calendar Integration OPTIONAL

Request an Estimate

What service do you need?

Project Details

Add Photos (Optional)

Your Information

Review Your Request

Your request has been submitted

Tell us what you need.
We’ll help you find the right pro.