NeighborsPro

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PALM COAST • LOCAL SERVICE MARKETPLACEHOMEOWNERS USE IT FREE

Find trusted local help without the guesswork.

Tell NeighborsPro what you need and connect with local service businesses that have been reviewed and approved before appearing on the marketplace.

✓Reviewed & ApprovedBusinesses are approved before public visibility
$0Free for HomeownersNo cost to request local help
♡Choose Who You WantNo obligation to hire
✓
Approved Businesses OnlyNeighborsPro reviews business registrations before they can appear to homeowners.
LOCALFocused on businesses serving your area
SIMPLEOne request instead of endless searching
YOUR CHOICEYou decide who to contact or hire
⌂NeighborsProLOCAL HELP • REAL NEIGHBORS
✓ APPROVED LOCAL PROS

Tell us what you need.
We’ll help you find the right pro.

Trusted local painters, handymen, plumbers and home-service professionals serving your local area.

NeighborsPro octopus holding a wrench and clipboard
SIMPLE FROM START TO FINISH

How NeighborsPro Works

Get from project idea to the right local professional in three easy steps.

1SearchChoose a service and location to see the approved local professionals currently available.
2ChooseBrowse profiles and reviews, then select one business or choose all available matching pros.
3RequestDescribe your project once, receive responses and decide whom to contact or hire—with no obligation.

Your NeighborsPro

Requests, favorites, and secure device access in one place.

🌴   🏡   🌊
PROUDLY SERVINGLocal CommunitiesLocal people. Real help. Happier homes.
A more comfortable home starts here.Tell us what you need and meet the right local pro.
POPULAR SERVICES

What can we help you get done?

Choose a service to start a quick project request. If you do not see yours, choose More Services.

TOP RATED NEAR YOU

Highly rated local businesses.

Showing a small preview so the homepage stays clean. Search a service to see the full matching list.

Loading top rated businesses…
NeighborsProSearch Local Pros
YOUR SEARCH

Find trusted professionals near you

Choose a service and location to see approved businesses serving your area.

SAVED PROFESSIONALS Your Favorites Save pros you may want to contact later.
Refine resultsAdjust any field, then choose Find Pros.
VERIFIED PROJECT REVIEW

Rate a Business

Enter the request details from your NeighborsPro project so we can verify the review.
AROUND THE NEIGHBORHOODExamples of projects homeowners can request
Example requests shown for illustration
🎨
Interior PaintingPalm Coast • Within 30 days
Painting
🧰
Home RepairsPalm Coast • Flexible
Handyman
🌿
Yard CleanupLocal area • This month
Landscaping
🔨
Bathroom UpdateLocal area • Planning
Remodeling
BUILT FOR HOMEOWNERS

A better way to find local help.

Home projects should not start with hours of searching, wondering who is real, or filling out the same information over and over. NeighborsPro makes the first step easier.

01Start with approved businessesBusinesses do not appear automatically. NeighborsPro reviews registrations before approving public visibility.
02Describe your project onceTell us the service, location, timing, and a few details so local businesses can understand what you need.
03Keep the choice in your handsReceiving interest does not commit you to anyone. Compare, ask questions, and decide what feels right.
04Support your local communityNeighborsPro is designed around connecting homeowners with businesses serving nearby neighborhoods.
NeighborsProProject Request
YOUR PROJECTExterior House Painting📍 Palm Coast, FL🗓 Within 30 days
MATCHED LOCALLY
✓Approved Local BusinessInterested in your projectView
✓Approved Local BusinessRequested more informationView
You decide who you want to contact.
🌴 🏡 🌿 🏠 🌴
HOW NeighborsPro WORKS

From “I need help” to local options in three simple steps.

No complicated process. Tell us about the project, let NeighborsPro connect the request, then choose your next step.

📝
1

Tell Us What You Need

Choose the service and give us enough project details for local businesses to understand the opportunity.

📍
2

Connect with Local Businesses

Your request can be matched with relevant NeighborsPro businesses serving your area. Businesses can show interest or ask for more information.

✓
3

Compare & Choose

Review the responses, ask questions, arrange estimates, and decide who you want to work with. There is no obligation to hire.

✓
TRUST STARTS BEFORE YOU SEARCH

Businesses must be reviewed and approved before they appear on NeighborsPro.

NeighborsPro is not an open directory where any listing instantly goes live. Business registrations go through an approval step before public marketplace visibility.

✓ Business registration reviewed ✓ Approval required before public visibility ✓ Local service information presented clearly ✓ Homeowner remains in control of hiring
APPROVEDNeighborsProBUSINESSES ONLY
WHAT HAPPENS AFTER YOU CLICK “GET ESTIMATES”?

Your request is simple, private, and focused on the project.

NeighborsProRequest Local Help
🎨 Interior Painting
Palm Coast
Within 30 days
Living room, hallway and two bedrooms. Looking for an estimate...
1You send one project requestGive local pros the information they need without calling around first.
2Relevant approved businesses can respondBusinesses can indicate interest, decline, or ask for more information.
3You decide what happens nextTalk to the businesses you want, arrange estimates, and choose whether to hire.
$0Free for homeownersRequesting local help does not obligate you to hire.
HOMEOWNER QUESTIONS

Good to know before you request help.

Is NeighborsPro free for homeowners?

Yes. Homeowners can use NeighborsPro to request local help without a charge from NeighborsPro.

Are businesses on NeighborsPro approved?

Businesses are reviewed and must be approved before they are allowed to appear publicly on NeighborsPro. Approval is a marketplace screening step; you should still discuss project details, pricing, insurance or licensing requirements that matter to your job, and make your own hiring decision.

Do I have to hire someone if I request estimates?

No. A request is simply a way to connect with local businesses. You remain in control and are not obligated to hire.

What information should I include?

Include the type of work, approximate location, timing, and a short description. Clear details help businesses decide whether the project is a good fit.

What if my service is not listed?

Select More Services and describe what you need. NeighborsPro can use the project details to help route the request appropriately.

Can a business ask me for more information?

Yes. A business may request additional details before deciding whether to move forward with an estimate.

HAVE A PROJECT IN MIND?

Tell us what you need. We’ll help you start local.

One quick request can be the first step toward finding the right local business for your project.

NeighborsPro blue octopusNeighborsPro for Business
FOR LOCAL SERVICE BUSINESSES

Want your business on NeighborsPro?

Create an account, submit your business for review, and build your local presence after approval.

WELCOME BACK

Sign in to your business dashboard.

Manage estimate opportunities, your business profile, and homeowner connections in one secure place.

✓ Local estimate opportunities✓ Business profile and dashboard✓ No per-lead fees
Already joined?
BUILT FOR LOCAL SERVICE BUSINESSES

More local jobs. Less chasing leads.

NeighborsPro helps real local businesses get discovered by homeowners who are actively looking for help. Create your account, tell us what you do, and build your local presence after approval.

🔒 Your information is secure. Nothing will be published until your business is approved.

✓ Free to apply ✓ Every business is reviewed ✓ Built for local service pros
FOUNDING BUSINESS — LAUNCH GROUP

Join free while NeighborsPro launches locally.

We are starting with a small group of local Founding Businesses so we can build homeowner activity, test the marketplace, and improve the experience before paid memberships begin.

$0 during launch
No credit card requiredFounding businesses can use NeighborsPro during the launch/test period at no charge.
FUTURE FOUNDING BUSINESS RATE$19.99/monthPaid membership will begin only after the launch period. We will notify you in advance before any charge begins.

Founding Business membership

✓ Free during the launch/test periodHelp us test NeighborsPro while we build homeowner demand in the local marketplace.

✓ Unlimited estimate opportunitiesRespond to as many available requests as fit your business.

✓ No per-lead fees — everNeighborsPro will not charge you each time a homeowner requests an estimate.

✓ Local homeowner requestsSee available opportunities that match your services and service area.

✓ Business profile & dashboardPresent your business and manage NeighborsPro opportunities in one place.

✓ Advance notice before paid membershipNo surprise billing. You decide whether to activate the paid membership when the launch period ends.

WHAT IS NeighborsPro?

Think of it as a local connection between homeowners and good service businesses.

Homeowners tell NeighborsPro what they need. Approved businesses that fit the request can see the opportunity and decide whether they want to respond.

👤
A homeowner needs help

Painting, handyman work, landscaping, remodeling, cleaning, plumbing and more.

📩
You receive the opportunity

See the project details and decide if it fits your business.

💬
You choose how to respond

Interested, Decline, or Request More Information.

🤝
You take it from there

Talk with the homeowner, schedule an estimate, and earn the work if it is a good fit.

REAL-WORLD EXAMPLES

What could show up in your NeighborsPro dashboard?

These are examples of the kind of requests a local business could receive.

🎨
PAINTING“Need interior painting for living room, hallway and two bedrooms.”📍 Palm Coast  •  🗓 Within 30 days
NEW REQUEST
🧰
HANDYMAN“Need a ceiling fan installed and two doors adjusted.”📍 Local homeowner  •  🗓 Flexible timing
GOOD FIT?
🌿
LANDSCAPING“Looking for help cleaning up beds and replacing a few plants.”📍 Nearby service area  •  🗓 This month
LOCAL LEAD
WHY JOIN?

NeighborsPro is meant to make local business simpler.

📍
Stay local

Focus on homeowners in the areas you actually want to serve.

📩
See the request first

Review project details before deciding whether you want to respond.

⭐
Show what makes you different

Build a profile with your services, experience, service area and business details.

🧰
Keep things organized

Use one simple dashboard for NeighborsPro opportunities instead of hunting through messages.

?
NOT SURE IF NeighborsPro IS FOR YOU?

If you provide a service homeowners hire locally, you probably fit.

🎨 Painting🧰 Handyman🌿 Landscaping🧹 Cleaning 🔧 Plumbing⚡ Electrical🏠 Remodeling🔨 Carpentry
✓
APPROVED BUSINESSES ONLY

We review businesses before they appear to homeowners.

NeighborsPro is not an open directory where anyone is instantly published. Your business registration is reviewed first. Only approved businesses can move forward to public marketplace visibility.

WHAT HAPPENS NEXT?

We keep signup short and guide you through the rest.

You do not have to build your entire profile now.

✓
HAVE THESE READY

Just the basic information about you and your business.

Your contact information, services offered, service area, and license or insurance information when applicable.

1
Create your owner login

Your name, email, mobile number and password.

2
Add your business basics

Business name, type, phone and location.

3
Submit for approval

We review the registration before your business becomes visible.

4
Finish your profile

After approval, add services, branding, service area, work hours and more.

QUICK ANSWERS

A few things businesses usually want to know.

How much does NeighborsPro cost for Founding Businesses?

There is no charge during the NeighborsPro launch/test period. When paid memberships begin, the Founding Business rate will be $19.99/month. We will notify Founding Businesses in advance before paid membership begins.

Will I ever be charged per lead?

No. NeighborsPro does not charge per lead. The future monthly membership includes unlimited available estimate opportunities. There is no additional charge each time a homeowner requests an estimate.

Will I be charged automatically when the launch period ends?

No surprise billing. We will let Founding Businesses know before paid memberships begin so you can decide whether to activate the $19.99/month membership.

Why is NeighborsPro starting with a small Founding Business group?

We want to build homeowner activity and improve the marketplace with a manageable group of local businesses first. Founding Businesses can test the experience, receive available requests, and provide feedback while the local marketplace grows.

Does it cost anything to create an account?

No. Creating the initial NeighborsPro business account is free to get started.

Do I have to accept every request?

No. You decide which opportunities fit your business. You can show interest, decline, or ask the homeowner for more information.

Do I have to enter my whole business profile now?

No. Signup only asks for the basics. Detailed setup happens after approval.

When will homeowners see my business?

Only after your business has been reviewed and approved and your public profile is ready.

READY TO JOIN?

Put your business in front of more local homeowners.

Start with the basics. We will guide you through the rest after approval.

Already have an account?
WELCOME TO NeighborsPro

Let’s get your local business started.

This first signup is intentionally short. Give us the basics now, then after approval we’ll help you build your services, profile, service area, hours, branding and more.

✓ About 2 minutes ✓ Free to apply ✓ Reviewed before going live
Founding Business Launch Group: $0 during launchUnlimited estimate opportunities • No per-lead fees — ever • No credit card requiredFuture Founding Business Rate: $19.99/month. We will notify you before paid memberships begin.
Need help?If something is unclear, use “Report a problem” on any step.
NeighborsPro approvalOnly reviewed and approved businesses become visible to homeowners.
NeighborsPro for Business • Business registration

Tester Feedback

Testers can report a bug, suggestion, feature request or question from the public site or business portal. Sign-in is not required on the public side.
Automatically included with your report Page, screen, business, user, app version, date/time and device information will be attached automatically.
My Recent Feedback
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NeighborsPro blue octopus
NeighborsProOWNER PORTAL
Super AdminMarketplace oversight and business approval
OWNER COMMAND CENTER

Today on NeighborsPro

Loading a live platform snapshot…
All caught upNo owner action is needed right now.

Pending Businesses

Businesses waiting for your approval

Open Feedback & Issues

Feedback that still needs follow-up

Recorded System Failures

Recent errors to inspect

OWNER TEST CENTER

NeighborsPro Testing

Run repeatable checks, track manual testing, compare multiple runs, and email the results.

Latest Test Run

Loading test history…
TRUST & SAFETY

Business Verification Center

Review every new business before it can appear in the NeighborsPro Home.

✓
You control who goes live.Automated checks organize submitted information. Only your manual approval publishes a business.

Businesses Awaiting Review

Open a business to inspect its submitted information and verification checks.

0 businesses
⌕
BusinessLocationVerification
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BUSINESS COMMAND CENTER

Approved Businesses

Manage access, status, and business accounts from one place.
0Total
0Active
0Inactive

Tester Feedback & Issues

Review tester bugs, suggestions, feature requests and questions. Open an item to manage priority, status, notes and retesting.
⌕
Select a feedback itemIts full tester report, technical context, status and notes will appear here.

Verified Reviews & No-Show Reports

Moderate verified job reviews, no-show reports, and business disputes.
OWNER AUDIT CENTER

Audit Trail

Search platform, business, Marketplace, and estimate activity. Every entry includes a date and time stamp.
0 activities Read only

Platform Users

Platform-level access only. Only a Platform Owner can add, change or disable Platform Owners and Platform Admins.

New Platform User

Leave blank when editing to keep the current password.
Platform Owner: full NeighborsPro platform control, including platform users and critical settings. Platform Admin: reserved for delegated platform operations; cannot manage Platform Owners.

Platform Settings

Control public access, maintenance mode, the message users see, and your private maintenance record.

System Access

When maintenance is ON, business owners, admins and employees are blocked from NeighborsPro. The NeighborsPro Super Admin can still sign in.

Message Users Will See

Public. This message is shown to users on the login/maintenance screen. Do not put private technical details here.

Private Maintenance Record

Private. These details are saved in Maintenance History for the Platform Owner. Users do not see them.
Use this for what changed, what was fixed, testing performed, or anything you may need to remember later.

Maintenance History

Permanent record of maintenance dates, duration, public message, private reason/notes, and who started or ended each event.
NeighborsPro BUSINESS PORTAL

Your Marketplace

Your command center for estimate requests and your NeighborsPro business presence.

●Your Business
v3.6.72
BUSINESS COMMAND CENTER

Dashboard

Manage every NeighborsPro estimate request from one screen.

REQUEST COMMAND CENTER

Estimate Requests

New requests show first. Search, filter, open, and update every request here.

LEAD INBOX

Estimate Requests

Open a request to review the homeowner and project details.

MARKETPLACE ACTIVITY CENTER

Activity Trail

Read-only Marketplace and estimate history for your business.

0 activities Read only
NP
PUBLIC BUSINESS PROFILE

Your Business

Local service professional on NeighborsPro

WELCOME TO NeighborsPro

Set Up Your Business

Complete the required items to start using NeighborsPro. Branding, calendar and team setup can be finished later.
0%Setup progress

Start Here

NeighborsPro separates required setup from optional enhancements. Each section now has its own Save button, so you can complete one section at a time and safely return later. Your signup information is already filled in where available.

Business Info & Setup

Set up how NeighborsPro works for your company. Start with the three required areas below; everything else can be completed now or later.

Business—
Business Type—
Services0
Profile Completion0%

Branding OPTIONAL

Make customer-facing documents feel like your company. You can skip this during initial setup.
No LogoBusiness logo
PNG, JPG or WEBP • 2 MB max

1. Company & Contact Information REQUIRED

Confirm the core information NeighborsPro uses to identify and contact your business.
From signup: Business name, type, phone, city, state, ZIP and time zone should already be filled in. Add or correct anything that is missing.

2. Services Offered REQUIRED

Choose only the services your company actually performs. These choices help organize jobs and business activity.
0 selected
No services selected yet.
Select only the services this business performs.

Work Schedule OPTIONAL

Set normal working days, hours and time zone. You can return to this later.

3. Business Defaults REQUIRED

Set the basic defaults NeighborsPro should use when preparing estimates and customer records.
These are starting values, not permanent rules. They can be changed on individual jobs or updated here later.
days

Customer Terms REQUIRED FOR SETUP

Add the standard wording you want available for estimates and invoices. These can be edited later.
Keep this simple during setup. You only need basic estimate and invoice terms to finish onboarding; payment instructions and the document footer can be added later.

Calendar Integration OPTIONAL

Connect a business calendar when you are ready. Leaving this blank does not prevent you from using NeighborsPro.
Each business should use its own calendar ID. Leaving this blank disables calendar sync for this business.
Each section can be saved separately. The Save Progress button at the top saves the entire page at once.
⌂NeighborsPro

Request an Estimate

It’s quick, easy, and free. Tell us about your project and we’ll connect you with local businesses.

1Service
2Details
3Photos
4Your Info
5Review

What service do you need?

Choose the category that best fits your project.

Project Details

Tell us a little more about your project.

Add Photos (Optional)

Photos help businesses understand your project and prepare a more accurate estimate.

Photos are previewed in this version. Request data submits normally; permanent photo storage will be connected in the next backend update.

Your Information

Tell local businesses where the project is and how to contact you.

🔒 NeighborsPro shares your contact details only with the business you choose or a matching business that accepts your request.

Review Your Request

Make sure everything looks right before sending it to local businesses.

NeighborsPro
✓

Your request has been submitted

Your estimate request is now in NeighborsPro.

Request #:
Service:
Location:

What happens next?

  1. Matching businesses review your request.
  2. If a business is interested, NeighborsPro emails you a secure link.
  3. You review the business and choose whether to connect.
  4. Your private contact information is released only to businesses you choose.
🔒 Your information is protected. It is shared only with businesses connected to your request.
NeighborsPro

Review Your Completed Job

This review is connected to a verified NeighborsPro job.

Thank You

Your feedback has been received and helps NeighborsPro customers choose reliable local professionals.

NeighborsPro
NeighborsProMY REQUESTS

My Requests

Track every estimate request and see professional responses in one place.

🔒 Secure link access
Loading your requests…
NeighborsPro blue octopus
NeighborsProLOCAL HELP • REAL NEIGHBORS

Why NeighborsPro

Local help should feel simple and trustworthy.

NeighborsPro helps homeowners discover approved service businesses, compare their options, and request estimates without making the process confusing or overwhelming.

NeighborsPro blue octopus mascot

Why we built NeighborsPro

Finding a service professional should not require endless searching, repeated calls, or sharing your information before you are ready.

📍

Locally focused

Search results are based on the city or ZIP you choose and the service areas businesses say they cover.

✓

Reviewed businesses

Business registrations are reviewed before they can appear in the NeighborsPro marketplace.

★

Your choice

Compare profiles, save favorites, and decide which businesses you want to contact or hire.

How NeighborsPro works

One straightforward path from project idea to local options.

Search

Choose a service and enter your city or ZIP to see businesses serving that area.

Choose

Review profiles and select up to three professionals—or ask NeighborsPro to help find available matches.

Request

Describe the project once, request estimates, and decide who you want to speak with.

Built for homeowners and local businesses

For homeowners

Favorites and the My NeighborsPro help keep selected professionals and requests together. NeighborsPro does not make the hiring decision—you remain in control.

For service businesses

NeighborsPro offers local businesses a clear way to present their services, receive relevant requests, and respond directly through the marketplace.

Privacy and clear expectations

Your information

Contact details are used to operate your request and are shared only when needed for the connection process. You can browse and compare before choosing how to proceed.

Independent professionals

Businesses remain responsible for their estimates, licenses, insurance, agreements, workmanship, and completed services. NeighborsPro helps make the connection.

Ready to find the right local help?

Search for professionals in your area, or introduce your service business to the NeighborsPro community.

NeighborsPro blue octopus
NeighborsProLOCAL HELP • REAL NEIGHBORS

Frequently Asked Questions

Clear answers for homeowners and businesses.

Learn how searching, estimates, verification, communication, privacy, and business participation work on NeighborsPro.

NeighborsPro blue octopus mascot

For Homeowners

Finding and keeping track of local service professionals.

Is NeighborsPro free for homeowners?

Yes. Homeowners can search for local professionals, compare profiles, save favorites, and request estimates without paying NeighborsPro.

How do I find professionals near me?

Select a service and enter your city or ZIP, or use your device location. NeighborsPro shows approved businesses that list your area within their service coverage.

Do I need an account?

You may browse and submit a request as a guest. Verifying your email gives you access to the My NeighborsPro so you can view requests and favorites on another device.

Can I request an estimate from a specific business?

Yes. Open a business profile and choose Request Estimate to send the project directly to that business. You may also ask NeighborsPro to help find available matches.

What happens if no professionals are available in my area?

You can adjust the service or location, or recommend a business you would like NeighborsPro to invite and review for the marketplace.

How do Favorites and My Requests work?

Favorites save businesses you want to revisit. My Requests keeps your estimate activity and business responses together. An email-verified My NeighborsPro helps make that information available across devices.

For Businesses

Joining NeighborsPro and responding to local opportunities.

How does a business join NeighborsPro?

Create a business account, complete the registration, choose services and coverage areas, and submit it for review. The business remains pending until NeighborsPro approves it.

How does business verification work?

NeighborsPro reviews registration information and available legitimacy signals before approving a business. Additional information may be requested when something cannot be confirmed.

Does NeighborsPro charge per lead?

No. NeighborsPro's planned business model uses a monthly subscription with unlimited estimate opportunities rather than a separate fee for every lead. Pilot terms may differ while the marketplace is being tested.

How do businesses respond to requests?

Eligible requests can be answered through NeighborsPro with Interested, Request More Information, or Decline. Responses and status changes are recorded in the business activity trail.

When is the homeowner's contact information shared?

For a request sent directly to a selected business, the information needed to respond may be shared immediately. For a matched request, contact details are shared after the homeowner accepts the interested business.

Can a business change its services or coverage area?

Yes. Businesses can maintain their profile information through the business portal. Material changes may be reviewed before they appear publicly.

Safety and Privacy

What approval means and how information is handled.

What does “approved” or “verified” mean?

It means the business completed NeighborsPro's registration and review process. It is not a guarantee of workmanship, pricing, licensing status, insurance coverage, or future conduct.

Does NeighborsPro guarantee a business's work?

No. Businesses are independent service providers and remain responsible for their estimates, agreements, licenses, insurance, workmanship, employees, and completed services.

How is my personal information used?

Information is used to operate your request, provide account access, communicate relevant updates, and connect you with businesses you select or accept. Avoid including passwords, financial account details, medical information, or government identification numbers.

How can I report a problem?

Use the Contact Us page and select the most relevant support category. Include the request number or business name when available. NeighborsPro is not an emergency service; contact local emergency services for an immediate safety emergency.

Estimates and Communication

What happens after a project request is submitted.

Are estimates binding contracts?

Not automatically. An estimate request starts a conversation. Review the business's scope, pricing, timing, terms, and any written agreement before authorizing work.

Can homeowners and businesses ask follow-up questions?

Yes. The Request More Information flow supports follow-up communication while both sides decide whether to proceed. Either side can still accept, show interest, or decline when those options are available.

What happens after both sides agree?

NeighborsPro shares the contact information needed for the connection and records the request status. The homeowner and independent business then confirm project details and any agreement directly.

Does NeighborsPro handle payment for the project?

No. Unless NeighborsPro clearly introduces a payment feature in the future, project payments and contracts are handled directly between the homeowner and the business.

How will I receive updates?

NeighborsPro currently sends important request and response updates by email. Additional notification options may be introduced after they are fully tested.

Still need help?

If your question is not answered here, send NeighborsPro a message and choose the support category that best matches your situation.

NeighborsPro blue octopus
NeighborsProFOR LOCAL BUSINESSES

NeighborsPro for Business

Grow your business in your community.

Create a trusted NeighborsPro profile, connect with homeowners looking for your services, and receive relevant opportunities without paying for every lead.

NeighborsPro blue octopus mascot

Built for local service businesses

NeighborsPro gives approved businesses a clear, professional way to be discovered and respond to real service needs.

📍

Local visibility

Appear when homeowners search for services you provide in areas you serve.

🎯

Relevant opportunities

Receive project requests matched to your services and service area.

✓

No per-lead charges

NeighborsPro’s planned membership model does not charge businesses for each individual lead.

💬

Simple responses

Respond Interested, Decline, or Request More Information directly through NeighborsPro.

How joining NeighborsPro works

Every business follows the same approval path before appearing publicly.

Create

Set up the owner account and basic business record.

Build

Add services, service areas, contact information, and profile details.

Verify

Submit the requested business, licensing, and insurance information.

Review

NeighborsPro completes automated checks followed by manual approval.

Connect

Once approved, appear in searches and respond to opportunities.

Business verification

NeighborsPro reviews available business information and manually approves profiles before they go live. Businesses must keep their information accurate and maintain applicable registrations, licenses, permits, and insurance.

What approval means

Approval means NeighborsPro reviewed specified information at that time. It is not a guarantee of future licensing, insurance, availability, workmanship, or conduct. Businesses remain responsible for ongoing compliance.

Two types of homeowner requests

The information shared depends on how the homeowner starts the request.

Direct request

A homeowner selects your business specifically. Relevant project and contact information is provided so you can respond directly.

Matched request

You receive project details first. If you respond Interested and the homeowner chooses your business, NeighborsPro connects both parties and releases the appropriate contact information.

Your business portal

Manage your NeighborsPro presence and estimate activity from one place.

🏢

Profile

Maintain your business information, logo, services, and service areas.

📥

Opportunities

Review new requests and respond based on availability and fit.

📋

Status and history

Track request status, customer connections, and activity history.

⚙️

Settings

Manage account details and available notification preferences.

Simple monthly membership

No charge for every lead

NeighborsPro plans to use a monthly membership instead of per-lead fees. Current pricing and any available pilot offer will be shown during registration before you agree to anything. Joining does not guarantee a particular number of requests, customers, jobs, or revenue.

What NeighborsPro expects

Businesses help build trust by following clear marketplace standards.

Keep it accurate

  • Maintain current profile, service-area, license, and insurance information.
  • Provide honest estimates and disclose material changes.
  • Only offer services you are qualified and legally permitted to perform.

Keep it professional

  • Communicate respectfully and protect homeowner information.
  • Use customer information only for the related request.
  • Avoid pressure tactics, unrelated marketing, spam, or selling request information.

Business FAQ

Common questions before creating an account.

How much does NeighborsPro cost?

Current pricing and any pilot offer are shown during registration before you agree. NeighborsPro’s planned model is a monthly membership rather than a charge for each lead.

Does NeighborsPro guarantee leads or jobs?

No. Search visibility and request volume depend on homeowner demand, service category, location, availability, and other marketplace conditions. Homeowners decide whom to contact and hire.

How does verification work?

NeighborsPro reviews available business information using automated checks and manual review. The business must provide accurate information and maintain any required licenses and insurance.

When will my profile appear?

The profile becomes public after the registration is complete and NeighborsPro approves the business. Incomplete, unverifiable, or noncompliant registrations may remain pending or be declined.

Can I change my services or service area?

Approved businesses can maintain profile information through the business portal. Material changes may require another review.

What happens when I decline a request?

The request is marked declined for your business. Declining a request you cannot serve is better than leaving the homeowner without a response.

How is homeowner information protected?

Businesses receive information according to the request type and must use it only to respond to that service request. Selling or using it for unrelated solicitation is prohibited.

Ready to introduce your business?

Create your account for review, or sign in if your business is already registered.

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NeighborsProLOCAL HELP • REAL NEIGHBORS

Terms of Use

The rules for using NeighborsPro.

These terms explain NeighborsPro’s role, the responsibilities of homeowners and businesses, and the rules that help keep the marketplace useful and trustworthy.

Effective and last updated: September 21, 2026
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NeighborsPro is a marketplace

We help homeowners and independent businesses find and communicate with one another. NeighborsPro does not perform or supervise the work.

You choose whom to hire

Homeowners remain responsible for reviewing estimates, credentials, insurance, contracts, and the business selected.

Use the service honestly

Users must provide accurate information, respect others, protect private information, and follow applicable law.

1. Acceptance and eligibility

These Terms of Use are an agreement between you and EM Home Services LLC, operating under the NeighborsPro name. By accessing or using the marketplace, business portal, consumer center, request features, or related services, you agree to these Terms and the Privacy Policy.

You must be at least 18 years old and legally able to enter an agreement. Anyone creating or managing a business profile represents that they are authorized to act for that business.

2. NeighborsPro’s role

NeighborsPro provides technology that helps homeowners find and communicate with independent service businesses. NeighborsPro is not the contractor performing the project, does not employ participating businesses, does not supervise their work, and is not a party to the service agreement between a homeowner and a business.

NeighborsPro does not set the final project price or guarantee that a request will receive a response, that a business will be available, or that either party will enter or complete an agreement.

Important: Homeowners and businesses are responsible for agreeing on scope, price, scheduling, permits, materials, warranties, payment terms, cancellation terms, and all other project details.

3. Homeowner responsibilities

Homeowners agree to:

  • Provide accurate contact, location, and project information.
  • Submit legitimate service requests and communicate respectfully.
  • Review estimates, qualifications, licenses, permits, insurance, references, and written contracts before authorizing work.
  • Make their own hiring decisions and pay businesses according to agreements made directly with them.
  • Avoid submitting passwords, payment-card data, medical information, government identification numbers, or other unnecessary sensitive information.

4. Business responsibilities

Businesses agree to:

  • Provide accurate registration, ownership, contact, service-area, licensing, insurance, and profile information and keep it current.
  • Maintain all licenses, permits, registrations, insurance, and qualifications required for the services and locations offered.
  • Respond honestly, provide clear estimates, disclose material changes, and perform only work they are qualified and legally permitted to perform.
  • Use homeowner information only for the relevant service request and protect it from unauthorized use or disclosure.
  • Follow applicable consumer-protection, advertising, tax, contracting, privacy, nondiscrimination, and other laws.
  • Not send unrelated marketing, sell request information, pressure users, harass users, or misrepresent affiliation with NeighborsPro.

5. Business verification

NeighborsPro may review public records and information supplied by a business and may manually approve, reject, suspend, or remove a profile. A verification or approval badge means only that specified information was reviewed at a particular time. It is not a warranty or guarantee of current licensing, insurance, safety, financial condition, workmanship, availability, or future conduct.

6. Requests, estimates, and connections

Direct requests

When a homeowner sends a direct request, relevant request and contact information may be delivered to the selected business so it can respond.

Matched requests

NeighborsPro may share project information with a limited number of matching businesses. Homeowner contact information remains limited until the homeowner chooses to connect, as explained during the request process.

An estimate request starts a conversation and is not automatically a binding contract. A binding service agreement exists only when the homeowner and business separately agree to its terms.

7. Projects, payments, and disagreements

The homeowner and business are solely responsible for their service agreement and project. NeighborsPro is not responsible for workmanship, materials, scheduling, access to property, permits, code compliance, warranties, injuries, property damage, payment, refunds, cancellations, or disputes between users.

Unless NeighborsPro expressly introduces a payment service with additional terms, payments are handled directly between homeowners and businesses. Users should put important project terms in writing and keep appropriate records.

8. Business subscriptions

When paid business subscriptions are introduced, the signup screen or additional subscription terms will state the price, billing frequency, renewal rules, cancellation method, refund policy, taxes, failed-payment handling, and the effect of cancellation. A business will not be charged until it is shown the applicable terms and affirmatively agrees to them.

9. Reviews, ratings, and content

Reviews must reflect genuine experiences. Fake, purchased, retaliatory, misleading, or manipulated reviews are prohibited. NeighborsPro may investigate, moderate, decline to publish, or remove content that violates these Terms while preserving honest feedback, including honest negative feedback.

You retain ownership of content you submit, but grant NeighborsPro a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, and use that content as reasonably necessary to operate and promote NeighborsPro. You represent that you have the right to submit the content and that it does not violate another person’s rights.

10. Communications

NeighborsPro may send transactional communications concerning requests, accounts, verification, security, support, and service activity. Marketing communications and any future text-messaging program will be subject to the consent and opt-out information presented when those features are offered.

11. Prohibited conduct

  • Fraud, impersonation, fake requests, false profiles, unlawful services, harassment, discrimination, or threats.
  • Scraping, copying, reselling, or commercially exploiting listings or user information without permission.
  • Introducing malware, probing security, bypassing access controls, interfering with operation, or using automated systems abusively.
  • Using homeowner information for unrelated solicitation or selling or transferring request information.
  • Uploading illegal, defamatory, infringing, deceptive, private, or harmful content.
  • Manipulating reviews, ratings, search results, business approval, or marketplace activity.

12. Safety and emergencies

NeighborsPro is not an emergency service. For immediate danger, suspected criminal activity, fire, gas leaks, medical emergencies, or other urgent safety concerns, contact 911 or the appropriate local authority.

13. Suspension and termination

NeighborsPro may restrict, suspend, or terminate access; decline or remove requests, profiles, or content; and preserve relevant records when reasonably necessary to address fraud, unsafe conduct, policy violations, legal risk, inactivity, nonpayment, or misuse. Users may stop using NeighborsPro at any time, subject to outstanding obligations between homeowners and businesses.

14. Service availability and disclaimers

NeighborsPro may change, interrupt, or discontinue features. To the fullest extent permitted by law, the service is provided “as is” and “as available.” NeighborsPro does not guarantee uninterrupted operation, specific business results, a minimum number of leads or estimates, the accuracy of user-provided information, or the outcome of any project.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.

15. Limitation of liability and indemnification

To the fullest extent permitted by law, NeighborsPro and EM Home Services LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost opportunities, or damages arising from agreements or interactions between users. Any monetary limitation required for the final public Terms should be reviewed and approved by legal counsel.

You agree to be responsible for claims, losses, or expenses arising from your content, services, conduct, violation of law, or breach of these Terms, to the extent permitted by law.

16. Disputes and governing law

Before filing a formal claim relating to NeighborsPro, contact us and provide a reasonable opportunity to resolve the concern informally. Unless applicable law requires otherwise, these Terms are governed by Florida law, without regard to conflict-of-law rules.

Any final arbitration provision, class-action waiver, venue requirement, or monetary liability cap will be added only after legal review. Disputes between homeowners and businesses remain disputes between those parties unless NeighborsPro is independently involved.

17. Changes and contact information

NeighborsPro may update these Terms as the service changes or legal requirements develop. The “last updated” date identifies the latest revision. Continued use after revised Terms become effective constitutes acceptance where permitted by law.

Questions may be submitted through Contact Us or by email to neighborprodev@gmail.com.

Questions about these terms?

Contact NeighborsPro before using the service if there is anything in these Terms you do not understand.

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NeighborsProLOCAL HELP • REAL NEIGHBORS

Privacy Policy

How NeighborsPro handles your information.

This policy explains what we collect, why we use it, when it may be shared, and the choices available to homeowners and businesses.

Effective and last updated: September 21, 2026
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Information serves the request

We use information to operate NeighborsPro, match requests, maintain accounts, communicate updates, and protect the service.

Sharing follows your choices

Direct requests go to the business selected. In a matched request, contact details remain limited until the homeowner chooses a business.

You can contact us

You may ask to access, correct, or delete personal information, subject to legal and operational requirements.

1. Scope and who we are

This Privacy Policy applies to the NeighborsPro marketplace, business portal, consumer center, support forms, and related communications operated by EM Home Services LLC under the NeighborsPro name. It does not govern the independent privacy practices of service businesses listed on or connected through NeighborsPro.

2. Information we collect

Information you provide

  • Contact information, such as your name, email address, phone number, city, ZIP code, and service address.
  • Project and request information, including the service needed, descriptions, timing, photos, messages, questions, and responses.
  • Consumer account information, saved requests, favorites, verification information, and account preferences.
  • Business information, including contact details, services, service areas, profile content, licenses, insurance, verification documents, and registration or approval information.
  • Support communications and information submitted through Contact Us.

Information collected automatically

We may receive device and browser information, IP address, timestamps, page activity, diagnostic information, security logs, and identifiers stored in cookies, local storage, or similar technologies. If you allow location access, your browser or device may provide location information so NeighborsPro can find nearby services. Location access is optional, and you can enter or change your city or ZIP at any time.

Information from other sources

We may receive information from participating businesses, service providers, verification sources, and public sources when reasonably necessary to operate or protect the marketplace.

3. How we use information

  • Provide marketplace searches, requests, favorites, consumer access, and business portal features.
  • Match homeowners with local businesses and deliver estimate or direct requests.
  • Verify email addresses, accounts, and business information.
  • Send confirmations, request updates, security notices, and other service communications.
  • Respond to support requests and investigate problems.
  • Detect misuse, prevent fraud, maintain audit trails, and protect users and the service.
  • Understand performance, troubleshoot errors, improve NeighborsPro, comply with law, and enforce our policies.
Please do not submit unnecessary sensitive information. Do not include passwords, payment card numbers, bank details, medical information, Social Security numbers, or government identification numbers in requests, messages, photos, or support forms.

4. When information is shared

Homeowner and business connections

If a homeowner sends a direct request, the relevant request and contact information may be provided to the selected business. For a matched request, NeighborsPro may send project information to a limited number of matching businesses; homeowner contact details remain limited until the homeowner chooses to connect, as described in the request flow.

Participating service businesses are independent businesses. Once information is provided to a business, that business may use it to respond, prepare an estimate, communicate about the project, and maintain its own records, subject to its own legal obligations and privacy practices.

Service providers

We may disclose information to providers that support hosting, databases, email, mapping or location functions, analytics, security, customer support, payments, or messaging, only as reasonably needed to provide those services.

Legal, safety, and organizational reasons

We may disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate fraud or misuse, or support a merger, financing, acquisition, sale, or transfer involving NeighborsPro.

5. Cookies, local storage, and location

NeighborsPro may use browser storage and similar technologies to remember location choices, favorites, verification or secure-access information, preferences, and session state. Clearing browser data may remove saved preferences or require verification again.

Location access is optional. You can deny or withdraw permission in your browser or device settings and enter a city or ZIP code instead.

6. Retention and security

We retain information for as long as reasonably necessary to provide the service, maintain appropriate business and security records, resolve disputes, enforce agreements, and meet legal requirements. Retention varies based on the record and why it is held.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed completely secure.

7. Your choices and privacy rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights concerning particular disclosures or uses and may be entitled to appeal a denied request.

Use the Contact Us page or email neighborprodev@gmail.com with the subject “Privacy Request.” We may need to verify your identity. Authorized agents may need to provide proof of authority. We will not discriminate against you for exercising an applicable privacy right.

You may unsubscribe from promotional email using the instructions in the message. Necessary request, account, security, or transaction messages may continue. If text messaging is introduced, applicable consent and opt-out instructions will be provided before activation.

8. Children’s privacy

NeighborsPro is intended for adults seeking or providing local services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted personal information.

9. Third-party links and businesses

NeighborsPro may link to services operated by other organizations. Their privacy practices are governed by their own policies. Verification or approval of a business is not a guarantee of its future conduct, licensing status, insurance coverage, service quality, or privacy practices.

10. Changes to this policy

We may update this policy as NeighborsPro changes or legal requirements develop. The “last updated” date shows when it was revised. When appropriate, we may provide additional notice of material changes.

Questions or privacy requests?

Use Contact Us and identify your message as a privacy request. Do not send passwords, financial account information, medical information, or government identification numbers.

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NeighborsProLOCAL HELP • REAL NEIGHBORS

Contact NeighborsPro

How can we help?

Tell us what you need and your message will be sent to the right NeighborsPro support category.

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Your information is used to review and respond to this message. Do not include passwords, payment card numbers, medical information, or government identification numbers.